Policies & Standards.

E-Xpert Consultants collects only the personal information necessary to deliver our services and communicate with clients and prospects. Data is never sold to third parties. All personal data is processed in accordance with the UAE Personal Data Protection Law (PDPL) and, where applicable, the EU General Data Protection Regulation (GDPR).

Client project data is retained for a minimum of 7 years to satisfy regulatory and audit requirements. Personal contact information is retained only as long as the relationship remains active or as required by applicable law. Deletion requests can be submitted at privacy@expertconsultants.ae.

E-Xpert Consultants is certified to ISO/IEC 27001:2022. All data in transit is encrypted using TLS 1.3. Access to client systems is governed by least-privilege principles and multi-factor authentication. Annual penetration testing is conducted by an independent third party.

This website uses strictly necessary cookies for session management and performance analytics. No advertising or tracking cookies are deployed. You may disable non-essential cookies at any time via your browser settings without affecting the core functionality of this site.

All E-Xpert Consultants staff are required to disclose any potential conflicts of interest before commencement of an engagement. We maintain strict confidentiality between client engagements and will not simultaneously serve directly competing organisations in the same project scope without full disclosure and written consent.

Clients who wish to raise a concern regarding our conduct or service quality may contact our Client Relations team at conduct@expertconsultants.ae. All complaints are acknowledged within 2 business days and resolved within 15 business days in accordance with our internal SLA.